Nexus conducted a 12-month pilot in collaboration with Guy’s & St Thomas’ Hospital, London, with the overarching goal of enhancing the existing oncology urology pathway and providing improved assistance to cancer patients throughout their care journey.
The initiative tackled several key challenges
- High patient dropout rate within the pathway — nationally there is a high drop out rate of prostate cancer care once men have been diagnosed.
- Poor access to real-time clinical and non-clinical information about a patient’s condition and experience to inform future decision making.
- Poor uptake of hospital and community services resulting in inadequate access to the right post-surgery care.
Key Features and Benefits
Pre-Operation Preparation:
As the patient embarked on their path of treatment, the Nexus app became an invaluable resource during the pre-operation preparation phase.
Completing Clinic Questionnaires Digitally: The Nexus app streamlined the process of gathering essential pre-operation information including baseline health data.
Access to cancer-related Information: The patient used the app to access tailored information about the upcoming surgery including procedure details.
Post-Operation Recovery:
Following successful surgery, the Nexus app continued to be a crucial companion during the post-op recovery phase.
Access to Post-Operative Exercise Regimen: The app featured a curated set of exercises designed to aid in the post-operative recovery process. These exercises played a vital role in accelerating recovery.
Direct Communication with Clinician: The patient used the Nexus app to connect quickly with their clinician to answer any questions or queries.
Testimonial:
“The app is just brilliant and helped tremendously with anxiety and worry both pre and post operation. I use it many times a week and would be lost without it. My heartfelt thanks, it has been so useful.”
App Evaluation
The patient expressed utmost satisfaction with the app, stating it was “just brilliant” and an invaluable tool in managing anxiety and worry both during and after treatment. They rated their likelihood to recommend the app to others on the same pathway at a high level.
Impact on Wellbeing
The Nexus app significantly and positively impacted the patient’s overall wellbeing and quality of life through its contributions in pre-operation preparation and post-operation recovery.
Overall Satisfaction
Overall Design & Layout
Ease of Use
Likelihood to Recommend
Conclusion
This case study highlights how the Nexus app, with its user-friendly design and impactful features, significantly contributed to the patient’s health management and well-being, especially during the critical post-treatment phase for prostate cancer. The positive feedback expressed by the patient underscores the app’s effectiveness in providing valuable support and empowerment in their prostate cancer journey. The app played a pivotal role in addressing critical challenges faced by the hospital, notably by mitigating pathway dropout rates and reducing A&E attendances.
